Transcripts
After completion of a course, a grade report is mailed. Most students wait until their degree program is completed before ordering a transcript. Transcripts and student records for distance education degree programs are identical to those of any university. No distinction or notation is made on transcripts indicating the method of course delivery. There is no charge for the first transcript, which is normally mailed with the student's diploma upon graduation. There is a $25.00 charge for additional copies. To request a transcript, contact the Registrars'
Office.

Requests must be made in writing, and should include the student's name, Student ID Number, most recent date of registration, signature, address where the transcript is to be sent, and return address.

Privacy Policy
Dispute/Refund Policy

Privacy Notice Table Of Contents:

Our Commitment To Privacy
The Information We Collect
How We Use Information
Our Commitment To Data Security
How To Contact Us
Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on the Shepperton University website or that is provided by you to the Registrars. On some pages, you can order services, make requests, and register to receive materials. The types of personal information collected include:
Name
Address
Email address
Phone number
Credit/Debit Card Information
Residency status
Academic Institution Attended

The Way We Use Information:
We use the information you provide about yourself when placing an order only to evaluate the student and to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please send us an email at admin@sheppertonu.org.uk


Dispute/Refund Policy
Once you have accepted and placed a charge on your credit card for your degrees, you have an obligation to fulfill your responsibility to pay. A great deal of work goes into the customization of your documents and sometime unscrupulous people try to use our process to plagiarize our documents. For this reason, once you have accepted your degree and charged the payment to your credit card, this constitutes a valid charge and there will be no refunds.
Most people are honest and so this may not apply to you:
Please note that trying to deny a valid charge through your bank or credit card company is fraudulent and is illegal.
When we receive such disputes, this is our standard DISPUTE POLICY:
IF YOU TRY TO DISPUTE or DENY a valid charge, your credit card or checking account along with your name and address will immediately be added to a negative database. The negative database is shared by thousands of merchants on the internet, both large and small, and you will not be able to purchase goods or services from said merchants in the future.

IF YOU TRY TO DISPUTE or DENY a valid charge, you will be sent an invoice for the disputed amount by regular postal mail. Copies will also be sent to your bank and credit card company. The invoice will include the following information:
• The name of our site where you paid to paid for the documentation
• Your IP address when you signed up
• The day and time of your signup
• Original charge amount plus a $25 fee for dispute processing.
If you do not pay the invoice within 30 days, a second invoice will be sent. The second invoice will include the following information:
• Access logs detailing when you accessed the site and spoke to our registrars in question and what ISP and telephone line or e-mail address you used to do so.
• Examples of any files, images or any other information or material protected by copyright or not protected that you sent us.
If the second invoice is not paid within 30 days, your file will be forwarded to one of the 17 collection agencies that we work with in all five continents.
To avoid any of the above, we encourage you to contact us first for any problems with your purchase. We have an excellent track record in resolving any problems to see that you are fully satisfied with your purchase.

 

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